Help customers set the right charging modes

Inform if car is charging at peak tariff

Nudging smart charging modes at the right time is key to maximize adoption.

Most households are unaware about unused smart charging modes. 97% of households want to be informed when their car charging could be optimized and what the recommended setting would be.

The challenge: Informing customers when they actually have saving possibilities and suggesting the optimal charging mode based on each household's charging behaviour.

Help customers understand when car is charging at peak tariff hours

Help customers identify the right charging mode

Build engagement and trust for more customer lifetime value

Datasets

Car power consumption

Wallbox

Tariff data

Building

Description

This use case enables you to trigger hyper-personalised messages when

  • Car is charging at peak tariff hours
  • Unused smart charging modes could improve savings

Click actions

Depending on your system's set-up, we can enable different click actions:

  • Deep link into car charging settings of your app (recommended)
  • Standard open (default action, usually the home screen or notification center)
  • Set an action parameter to enable direct click actions (advanced integration)

For customers who do not wish to be informed in the future, there is a "Don't notify again" button on every message for a granular opt-out.