Inform customers who would really benefit from a home battery

Connecting a home battery can be highly beneficial for certain segments of your customer base. Rather than taking a blanket approach, MOOST allows you to focus on the customers who would really benefit.

By targeting the right audience, you can increase customer satisfaction and help them optimize their self-sufficiency and self-consumption.

MOOST empowers you to pinpoint and engage the right customers with personalized metrics.

Datasets

Energy consumption

Building

Energy generation

Building

Description

This use-case enables you to trigger hyper-personalized messages when:

• the customer has a high energy pull from the grid,
• the customer also has a high energy feed into the grid,
• and the customer has no battery connected.

Tariff hours could also be added for showcasing the financial benefit of a battery.

Click actions

Depending on your system's set-up, we can enable different click actions:

• Link into your web shop to the battery products
• Deep link into live monitoring
• Standard open (default action, usually the home screen or notification center)

For customers who do not wish to be informed in the future, there is a "Don't notify again" button on every message for a granular opt-out.

Links to a product on your web page and product names could also be added to the message text.