Inform customers about improvements in self-consumption
Self-consumption rate is hard to understand
The self-consumption rate is used as a performance indicator for most Home Energy Management Systems. Yet most households rarely check their self-consumption rate. Showing significant improvements on the self-consumption rate reassures households that their system keeps optimizing for them.
With MOOST, you can inform your customers every time their self-consumption rate increased significantly.
Create positive touchpoints with customers
Build engagement and trust for more customer lifetime value
Datasets
Self-consumption rate
Building
Continuous comparision
Calculated by MOOST
Description
This use case enables you to trigger hyper-personalised messages when there is a substantial increase in the households self-consumption rate from week to week.
Click actions
Depending on your system's set-up, we can enable different click actions:
- Deep link into live monitoring (recommended)
- Standard open (default action, usually the home screen or notification center)
For customers who do not wish to be informed in the future, there is a "Don't notify again" button on every message for a granular opt-out.