Use Cases

Here you find a selection of use cases which are available on the MOOST platform. Ready for you to use. Our powerful tools enable you to customize, extend and build your own ideas.

Let’s talk about your Case

ALL CROSS-SELLING OPTIMIZATION GAMIFICATION INSIGHTS ALERTS ONBOARDING 
Consider adding a home battery
Adding a home battery will substantially improve your self-sufficiency and optimize grid consumption. Last week you consumed 65 kWh from the grid and fed 72 kWh into the grid.
GET AN OFFER
DON’T NOTIFY AGAIN
Cross-selling

Helping customers to determine whether a home battery could be worthwhile

Connecting a home battery can be both financially and ecologically beneficial for certain segments of your customer base. Instead of targeting all your customers, MOOST enables you to identify and engage only those who would truly benefit from a home battery.

Cross-selling

Activate Premium

Connecting to Premium can be both financially and ecologically beneficial for specific segments of your customer base. Instead of targeting all customers, MOOST helps you identify and engage only those who would genuinely benefit from activating Premium.

Activate PREMIUM at end of test phase
Your 3 month PREMIUM test phase is about to end soon. Activate 'PREMIUM' now on https://www.customer.ch/preise-und-abo-funktionen if you have not already done so.
GET AN OFFER
DON’T NOTIFY AGAIN
Low solar generation expected in 2 days
In 2 days we expect low solar generation. Currently you have enough solar energy. We recommend to shift as much load as possible to today and tomorrow (e.g. EV charging)
DETAILS
DON’T NOTIFY AGAIN
Optimization advice

Help customers leverage forecasts to shift consumption

Shifting consumption when low PV-generation is forecasted is key for both connected and non-connected assets. MOOST empowers you to inform your customers ahead when low generation is expected.

Optimization advice

Incentivize customers to use solar energy for their heat pump

Encouraging customers to switch their heat pump to run on solar is just the beginning. MOOST helps you to go beyond by informing customers about savings, providing additional incentive to fully leverage your system.

Running your heat pump on solar paid off
Thanks to your changes, you have run your heat pump with 100% (32.6 kWh) of your own solar energy in the last 7 days. Keep up the good work!
DETAILS
DON’T NOTIFY AGAIN
Caution: Low solar forecast
Your electric car is currently set to charge with solar only. Tomorrow we expect not enough solar power to load your car fully. We recommend to change the setting for tomorrow.
DETAILS
DON’T NOTIFY AGAIN
Optimization advice

Help customers prevent uncharged cars

Low PV-generation in combination smart charging modes can lead to uncharged EVs. MOOST empowers you to inform your customers ahead when not enough generation is expected to charge their car.

Optimization advice

Help customers leverage forecasts to optimize battery usage

Non-expert households struggle to understand their home batteries' powerflows and act upon optimization potential. MOOST empowers you to help customers shift power that is drawn from the battery to times when excess capacity is available.

Battery consumption despite expected excess
You currently consume 4.8 kWh from your battery, although we expect excess solar energy within the next hour. Consider if you can shift some of your consumption.
DETAILS
DON’T NOTIFY AGAIN
Use excess capacity now
Your panels are producing 4.8 kW more than you currently use. Your car is 72% charged. Consider using the excess to charge your car.
DETAILS
DON’T NOTIFY AGAIN
Optimization advice

Help customers use excess PV capacity

85% of PV-based households want to be informed about self-consumption optimization potential. MOOST empowers you to inform your customers at times with significant excess and enabling them to take action.

Optimization advice

Remind customers to revert from fast charging to smart charging

27% of changes from "Smart Charging" to "Fast Charging" are never reverted. With MOOST, you can remind your customers about the reconfiguration at the right time.

Revert to smart charging mode?
Your EV charging mode is still set to "Fast Charging". Would you like to set it back to "Smart Charging"?
YES
DON’T NOTIFY AGAIN
Car is charging at peak tariff
Your car is charging while you consume hight-tariff power from the grid. You can set the system to charge only when solar or low tariff power is available. Change now?
DETAILS
DON’T NOTIFY AGAIN
Optimization advice

Help customers set the right charging modes

Nudging smart charging modes at the right time is key to maximize adoption. MOOST empowers you to nudge smart charging modes when customers are charging mostly during peak tariff hours.

Optimization advice

Assisting customers in reducing costs

Inform the customer when consuming a significant amount during high tariff hours, rather than just presenting a high bill at the end of the month. With MOOST, you can help your customers who have dual or dynamic tariffs to identify the costs incurred in good time and optimize them if possible.

Grid purchase at high tariff times
In the last 30 minutes, you have consumed 9.7 kWh, and that during peak hours. If possible, we recommend shifting consumers. From 20:00 onwards tariff is below 0.12 €/kWh.
DETAILS
DON’T NOTIFY AGAIN
Kilowatt hour explained 
This is how we measure energy consumption and is the most important key figure for electricity billing. 1 kWh corresponds to approximately one average cycle of a dishwasher. Yesterday, for example, you had a consumption of X kWh. 
DETAILS
IGNORE
Onboarding

Personalized onboarding journeys

Smart energy tools are powerful, but many users struggle to use them effectively. A personalized onboarding sequence introduces users to their Energy Assistant and the key features of the energy app. Each day, users receive a short, tailored message that explains core functionalities such as energy consumption tracking, device detection, and forecasting.

Gamification

Reassure customers to continue optimizing towards self-sufficiency

Informing customers when they are consistently excelling with a key metric like self-sufficiency keeps them engaged and motivated. MOOST empowers you to provide timely updates and insights, ensuring they remain informed and proactive about their energy management.

5x 100% Self-Sufficiency in a row
Congrats! The last 5 days you covered 100% of your energy consumption with your own production. You are on a streak - keep going
DETAILS
DON’T NOTIFY AGAIN
100% Self-consumption in a row
Congrats! The last 5 days you covered 100% of you have used 100% of your generated electricity yourself. You're on a streak - keep it up.
DETAILS
DON’T NOTIFY AGAIN
Gamification

Boost Self Consumption

Increasing self consumption can be both financially and ecologically rewarding for specific customer segments. Instead of addressing all users, MOOST helps you identify and engage only those who are equipped and motivated to optimize their energy usage through gamified insights.

Gamification

Peer comparison

We show households how their consumption stacks up against similar homes. By comparing usage with peers of the same usage patterns, households can see where they’re efficient, where they can improve, and what realistic savings look like. This context turns abstract energy data into clear, actionable insights that motivate smarter, more sustainable choices.

Your grid power consumption in comparison 
Your average daily grid consumption is 10 kWh. This means that you consume 10% more than comparable households on average (9.1 kWh / day). 
DETAILS
IGNORE
Increasing self-suffiency
Great, your self-sufficiency increased last week by 23% from 72% in the previous week to 95%. This is more than your 15% increase in solar generation in the same period!
DETAILS
DON’T NOTIFY AGAIN
Insights

Inform customers about changes in their self-sufficiency

PV-based households often struggle to make sense from changes in their self-sufficiency rate, as it is highly dependent on PV generation. With MOOST, you can inform customers about significant changes in self-sufficiency in relation to their energy generation.

Insights

Help customers understand their top consuming devices

Understanding top consuming devices is key to change energy behaviour. Checking energy consumption regularly can be tiring though. MOOST identifies when a new device is among the top consuming devices.

New top consuming device
New: "Switch Garage" has been the device with the highest consumption in the last 7 days. Consider checking details to see if action is required.
DETAILS
DON’T NOTIFY AGAIN
Unusually high energy consumption
Your total energy consumption for the last 24 hours was 102 kWh. This is 280% more than the average over the last 14 days. Check details now to see if action is required.
DETAILS
DON’T NOTIFY AGAIN
Insights

Help customers identify unusually high energy consumption

90% of HEMS-users stop checking their monitoring regularly after 3 months. MOOST empowers you to engage your customers by notifying about unusually high energy consumption at the time it occurs.

Insights

Inform customers about improvements in self-consumption

The self-consumption rate is used as a performance indicator for most Home Energy Management Systems. Yet most households rarely check their self-consumption rate. With MOOST you can proactively inform your customers when their self-consumption rate improved.

Self-consumption rate increased
Your self-consumption rate increased significantly from 62% the previous week to 75% last week.
DETAILS
DON’T NOTIFY AGAIN
Anomaly in grid power consumption
You currently have an unusally high grid power consumption of 12.6 kWh. Check details to identify optimization potential.
DETAILS
DON’T NOTIFY AGAIN
Insights

Help customers identify anomalies in their grid consumption

92% of connected households want to be notified about anomalies in their grid consumption. Benefit from MOOST's machine learning algoritms to inform each of your customers individually when their grid power consumption is unusually high.

Alerts

Helps detecting increases in consumption at device level

Identifying appliances that consume an unusually high amount of energy is crucial to recognize potential problems with devices and changing energy-intensive behaviors. MOOST alerts your customers when specific device starts to consume significantly more energy than usual.

Unusual increase in device's consumption
Your switch "Fridge" had an energy consumption increase of 15% in the last 2 hours compared to the average of the previous 7 days. Consider checking the device.
DETAILS
DON’T NOTIFY AGAIN
Caution: risk of legionella
Your hot water has never heated above 60°C for the last 7 days. This can lead to dangerous legionella bacteria in the water. Please check your settings.
DETAILS
DON’T NOTIFY AGAIN
Alerts

Risk of Legionella

Detecting hygiene-related risks is essential for safeguarding household health. Instead of notifying all users, MOOST identifies and alerts only those whose hot water systems show patterns that could lead to the growth of legionella bacteria.

Onboarding

Your Smart Energy Journey Begins Here

MOOST is your personal energy assistant – designed to help you get the most out of your energy setup from day one.

Welcome to your personal energy assistant 
From now on, you will receive personalized push notifications with insights and recommendations for your personal energy efficiency.
 
DETAILS
IGNORE
History & overview 
Missed a notification or want to view it again at a later time? No problem - you can view your message history in the app at any time.
 
DETAILS
IGNORE
Onboarding

History & Overview

Missed a notification or want to revisit a tip from your onboarding journey? No problem – your full message history is available in the app at any time. This allows you to explore past insights, refresh your understanding of key features, and continue learning at your own pace.